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PACIFIC PRODUCTS GALLERY POLICIES
Welcome to the Pacific Products Gallery! We hope that you enjoy your visit to the Internet's "Fun Shopping Site!". This page should answer your questions regarding our ordering, shipping, and privacy policies. We also have a Frequently Asked Questions page which you can access by clicking here. Our "Contact Us" page can be viewed by clicking here. If you have any questions that are not answered on, please e-mail us at help@pacprod.com and we will respond within 24 hours.

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If you have any questions, please call us at 805-658-7369 or E-Mail us at pacprod@pacprod.com.

What if my merchandise arrives damaged?

If any product arrives damaged, please call Customer Service at (800) 999-9498. We will be glad to arrange for a pickup, and will promptly replace your merchandise. Any damages or shortages must be reported within 7 days from when your package is delivered. You must keep all packing and shipping boxes and materials or a claim cannot be filed on your behalf for damaged items. If an item arrives damaged, we will send out another item via the same shipping method as originally chosen.


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