How can I order Securely from the Pacific Products Gallery?

Pacific Products Gallery is very concerned with keeping the information you submit to us secure and private. Pacific Products uses the latest in encryption technology, digital certificates, Netscape secure commerce servers and authentication to ensure that your personal information is secure online. Making a credit card purchase at Pacific Products Gallery is actually more secure than using your credit card at a gas station or restaurant. We are an Excite Certified Merchant, and all credit card purchases made at the Pacific Products Gallery are backed by the following guarantee:

If any unauthorized use of your credit card occurs as a result of your credit card purchase from one of the Excite Certified Merchant Sites on the Excite Shopping Channel, simply notify your credit card provider in accordance with its reporting rules and procedures. If, through no fault of your own, your credit card company finds credit card fraud but does not waive your entire liability for unauthorized charges, Excite will reimburse you for the remaining liability, up to a maximum of fifty dollars ($50).

We are also part of Mastercards Shop Smart Program promoting safe shopping on the Internet! Please click on the above Mastercard Logo to verify Pacific Products Gallery participation in the Shop Smart Program.

Pacific Products is a participant in BBBOnLine and has met BBBOnLine standards. Please click on the above Better Business Bureau Logo to verify Pacific Products Gallery participation in the Better Business Bureau "BBBOnLine" program.

To send your Payment Information to us securely, choose the SECURE CHECKOUT button on the ORDER REVIEW page when you are ready to checkout. You will then be transfered to our Secure Server and all Customer and Payment Information you submit to us will be encrypted and secure.

To shop securely on the Internet you need a browser that supports secure transactions. The best browsers for this purpose are "Netscape Navigator" from Netscape Communications and "Internet Explorer" from Microsoft. AOL 3.0 and above also includes a secure Internet browser. These browsers work together with our Secure Netscape Server to encrypt all information you submit to us. More detailed information on how this security mechanism works is available from Netscape Communications.

You can download Netscape Navigator free of charge by clicking on the Netscape logo shown below.

What if I do not have a secure browser. Can I still browse and order from the Pacific Products Gallery?

Yes. If you are not using a browser that supports secure transactions (such as Mosaic and Lynx), you may still enjoy shopping in our Gallery by choosing the Checkout button on the ORDER REVIEW page. Information sent to us using this option is sent "in the clear" and is not encrypted.

For your protection we do not offer you the option of sending your credit card information to us over this non-secure connection. Please do the following when using this option: Choose the "Call for Credit Card Information" option on the Checkout page. When we receive your order, we will call you to confirm your order and then you may give us your payment information privately over the phone.

If you have any questions, please call us at 805-658-7369 or E-Mail us at pacprod@pacprod.com.

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